top of page

Terms of Service

Last Updated: 1st July 2026

These Terms of Service ("Terms") govern your access to and use of the Black Axle website, platform, directory, community features and related services (collectively, the "Platform").

The Platform is operated by:

Black Axle
Legal entity: BLACK AXLE LTD
Email: INFO@BLACKAXLE.CO
Website: WWW.BLACKAXLE.CO

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Platform.

1. About Black Axle

Black Axle is a platform designed to help users discover, support and connect with Black-owned businesses, organisations, events and opportunities.

The Platform may include:

  • A business directory

  • Business profiles and listings

  • Business discovery and search tools

  • User accounts

  • Business submissions and referrals

  • Reviews and ratings

  • Community features

  • Events and event listings

  • Promotional opportunities

  • Advertising and sponsored placements

  • Rewards, points or loyalty features

  • Investment or business opportunity information

  • Other features and services introduced from time to time

Black Axle is a platform and directory service. Unless explicitly stated otherwise, Black Axle does not own, operate, manage or represent the businesses, organisations, events or services listed on the Platform.

1.1 Purpose

The purpose of Black Axle is to promote economic empowerment, visibility and community development by supporting, connecting and stimulating the growth of Black-owned businesses and organisations.

Definition of "Black"

For the purposes of these Terms, Black Axle uses the term "Black" to refer broadly to individuals who identify as being of African or Caribbean heritage or descent, including members of the wider African and Caribbean diaspora.

Black Axle recognises that identity and heritage are diverse and does not intend this definition to exclude individuals or 

communities who may reasonably identify within the wider Black diaspora.

2. Eligibility

You must be legally capable of entering into a binding agreement to use the Platform.

If you are using the Platform on behalf of a business, organisation or other entity, you confirm that you have authority to accept these Terms on its behalf.

If you are under the age of 18, you should only use the Platform with the involvement and consent of a parent or legal guardian where required by applicable law.

Eligibility for Business Listings

The ability to create and maintain a business listing on Black Axle is intended for Black-owned businesses, Black-led organisations, freelancers, sole traders and other qualifying entities that meet the eligibility criteria outlined below.

Black Axle reserves the right to review listings and accounts to ensure they meet these requirements. Where a listing is found not to meet the eligibility criteria, Black Axle may remove the listing and/or suspend or terminate the associated account.

Definition of a Black-Owned or Black-Led Business

For the purposes of Black Axle, a business or organisation may be considered eligible where it meets one or more of the following criteria:

  • A business that is majority-owned by one or more individuals who identify as Black.

  • A partnership where at least one partner identifies as Black.

  • A sole trader who identifies as Black.

  • A freelancer who identifies as Black.

  • A business led by a Black Chief Executive Officer (CEO).

  • A business led by a Black Director or equivalent senior decision-maker.

  • A non-profit organisation, social enterprise or other "Good Cause" operating primarily in the interests of or for the benefit of the Black community.

Black Axle may use reasonable discretion when assessing eligibility and may request additional information where necessary to verify that a business or organisation meets the criteria.

3. Your Account

Certain features may require you to create an account.
 

You agree to:
 

  • Provide accurate and current information

  • Keep your account information up to date

  • Maintain the confidentiality of your login details

  • Keep your password secure

  • Notify us if you believe your account has been compromised

  • Accept responsibility for activity carried out through your account
     

You must not:
 

  • Create an account using false or misleading information

  • Impersonate another person or business

  • Create an account for someone else without appropriate authority

  • Share your login credentials with others where this is not permitted

  • Use another person's account without permission
     

We reserve the right to suspend or terminate accounts that breach these Terms.

4. Business Listings

Businesses may submit information to be included in the Black Axle directory.

By submitting a business listing, you confirm that:

  • You have the authority to submit the business information

  • The information provided is accurate to the best of your knowledge

  • You will update information when it becomes materially inaccurate

  • You have the necessary rights or permissions to use any logos, photographs, trademarks or other content submitted

  • Your business operates lawfully

  • Your listing does not contain misleading or fraudulent information

Black Axle reserves the right to review, edit, reject, remove or modify any listing at its discretion.

We may remove or restrict a listing where:

  • The information is inaccurate or misleading

  • The business no longer operates

  • The listing breaches these Terms

  • The listing violates applicable law

  • The business is involved in fraudulent or unlawful activity

  • The content creates a security or reputational risk

  • We reasonably believe removal is necessary to protect users or the integrity of the Platform

Being listed on Black Axle does not constitute an endorsement, certification or guarantee by Black Axle.

5. Business Verification

Where Black Axle offers verification or similar features, verification does not guarantee the quality, legality, financial position, reputation or performance of a business.

Verification may confirm only certain information available to Black Axle at the time of verification.

Users should conduct their own research and due diligence before engaging with any business listed on the Platform.

6. Public Business Information

By submitting information for publication, you understand that certain information may become publicly accessible through the Platform.

This may include:

  • Business name

  • Business description

  • Business category

  • Location

  • Website

  • Contact information

  • Social media profiles

  • Business logo

  • Photographs and other media

  • Reviews and ratings

  • Other information submitted for public display

You should not submit confidential, sensitive or private information that you do not want publicly available.

7. Business Claims & Listing Management

Where Black Axle allows a business owner or authorised representative to claim or manage a business listing, you confirm that you are authorised to act on behalf of that business.
 

We may request evidence of ownership or authority before granting access to a listing.
 

Black Axle may remove or revoke access to a claimed listing where we reasonably believe that:
 

  • The person claiming the listing is not authorised

  • The information provided is false

  • The listing is being misused

  • The account breaches these Terms

8. User Submitted Content

The Platform may allow users and businesses to submit content, including:

  • Reviews

  • Ratings

  • Comments

  • Photos

  • Videos

  • Business descriptions

  • Event information

  • Referrals

  • Community posts

  • Feedback

  • Other materials

You remain responsible for content that you submit.

By submitting content, you confirm that:

  • You own the content or have permission to use it

  • You have the necessary rights to submit it

  • The content is accurate to the best of your knowledge

  • The content does not infringe another person's intellectual property rights

  • The content does not violate applicable law

  • The content is not defamatory, fraudulent, misleading or deceptive

  • The content does not contain malicious code

  • The content does not unlawfully disclose another person's private information

9. License to Use Submitted Content

By submitting content to Black Axle, you grant Black Axle a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, distribute and use that content for the purposes of operating, promoting and improving the Platform.

This licence may include displaying submitted content:

  • On the Black Axle website

  • Within directory listings

  • In search results

  • On Black Axle social media channels

  • In marketing materials

  • In promotional campaigns

  • In newsletters

  • In other Black Axle-owned or operated channels

You retain ownership of your content.

You may request removal of content that you have submitted, subject to our legal obligations and any legitimate reasons we may have for retaining or displaying it.

10. Reviews & Ratings

Reviews and ratings should reflect genuine experiences.

You must not:

  • Submit fake or misleading reviews

  • Review a business you have no genuine experience with

  • Submit reviews in exchange for undisclosed payment or incentives

  • Manipulate ratings

  • Submit multiple reviews for the same experience

  • Post reviews on behalf of another person without permission

  • Use reviews to harass, threaten or intimidate others

Businesses must not artificially manipulate their ratings or encourage fraudulent reviews.

Black Axle may remove or restrict reviews that we reasonably believe violate these Terms.

Black Axle does not guarantee the accuracy or authenticity of every review or rating submitted by users.

11. Community Standards

If you participate in community discussions or other interactive features, you agree to communicate respectfully.

You must not use the Platform to:

  • Harass, threaten or intimidate others

  • Promote hate or discrimination

  • Publish defamatory content

  • Publish deliberately misleading information

  • Spam other users

  • Promote scams or fraudulent activities

  • Share illegal content

  • Distribute malware

  • Attempt to gain unauthorised access to accounts or systems

  • Publish another person's private information without lawful authority

  • Engage in behaviour that disrupts the Platform or community

We reserve the right to remove content or restrict access to community features where we believe these Terms have been breached.

12. Prohibited Activities

ou must not use the Platform to:

  • Break the law

  • Commit fraud

  • Misrepresent your identity

  • Impersonate another person or business

  • Scrape or systematically collect Platform data without permission

  • Use automated tools to access the Platform in a way that places unreasonable demands on our systems

  • Attempt to gain unauthorised access to the Platform

  • Interfere with the operation or security of the Platform

  • Introduce viruses, malware or malicious code

  • Circumvent security measures

  • Copy or reproduce significant portions of the Platform without permission

  • Use Platform information to create a competing directory without our written permission

  • Send unsolicited communications or spam

  • Manipulate reviews, rankings or search results

  • Use the Platform to facilitate unlawful activity

We may suspend or terminate access where we reasonably believe prohibited activity has occurred.

13. Not Business Endorsement

Black Axle is a discovery and connection platform.

Unless explicitly stated otherwise, being listed, featured, verified or promoted on Black Axle does not mean that Black Axle:

  • Endorses the business

  • Guarantees the quality of its products or services

  • Guarantees its financial performance

  • Guarantees its legal compliance

  • Guarantees its availability

  • Guarantees its reputation

  • Guarantees the accuracy of information provided by the business

Users are responsible for conducting their own research before purchasing products, engaging services, attending events, entering agreements or providing personal information to businesses.

14. Transactions Between Users & Businesses

Black Axle may help users discover businesses but does not generally act as a party to transactions between users and businesses.

Unless expressly stated otherwise, any transaction you enter into with a business is between you and that business.

Black Axle is not responsible for:

  • The quality of products or services

  • Delivery or fulfilment

  • Refunds

  • Cancellations

  • Pricing

  • Customer service

  • Business practices

  • Disputes between users and businesses

Any dispute relating to a transaction should be addressed directly with the relevant business.

15. Events

Businesses and organisations may submit events to the Platform.

Black Axle does not guarantee that an event will take place as advertised.

Event organisers are responsible for:

  • The accuracy of event information

  • Tickets and registration

  • Venue arrangements

  • Safety and compliance

  • Cancellations

  • Refunds

  • Attendee communications

If you purchase a ticket or register for an event, your agreement may be directly with the event organiser.

16. Advertising & Sponsored Listings

Black Axle may offer businesses paid advertising, sponsored listings, featured placements or other promotional opportunities.

Where applicable:

  • Advertising arrangements may be subject to separate commercial terms

  • Advertisers are responsible for ensuring their advertising complies with applicable laws and advertising standards

  • Black Axle reserves the right to reject or remove advertisements

  • Payment obligations will be set out in the relevant order, agreement or pricing information

Paid placement does not necessarily constitute an endorsement of the advertiser or its products and services.

17. Rewards & Loyalty Features

Black Axle may introduce rewards, points, discounts, giveaways or other loyalty features.

Where such features are available:

  • Rules may vary by promotion or programme

  • Points may have no cash value

  • Points may not be transferable unless expressly permitted

  • Rewards may be subject to availability

  • We may change or discontinue rewards at any time, subject to applicable law

  • Additional terms may apply to specific promotions

We reserve the right to cancel or adjust rewards where we reasonably believe that points or rewards have been obtained fraudulently or through misuse of the Platform.

18. Investment & Financial Opportunities

Black Axle may, now or in the future, provide information about businesses, investment opportunities or funding initiatives.

Unless explicitly stated otherwise, information displayed on the Platform is provided for general informational purposes only.

Black Axle is not a financial adviser, investment adviser, broker or financial services provider unless expressly stated otherwise.

Nothing on the Platform constitutes:

  • Financial advice

  • Investment advice

  • A recommendation to invest

  • An offer to sell securities

  • An invitation to purchase securities

  • A guarantee of financial returns

Users should conduct their own due diligence and obtain independent professional advice before making investment decisions.

Any investment opportunity presented through the Platform may be subject to separate legal terms and regulatory requirements.

19. Intellectual Property

All intellectual property rights in the Platform, excluding user-submitted content and third-party materials, belong to Black Axle or our licensors.

This may include:

  • The Black Axle name and brand

  • Logos and trademarks

  • Website design

  • Platform functionality

  • Text and editorial content

  • Graphics

  • Software

  • Layouts

  • Databases

  • Original materials

You may use the Platform for personal or legitimate business purposes in accordance with these Terms.

You must not reproduce, modify, distribute, sell or commercially exploit Black Axle's intellectual property without our prior written permission.

20. Third Party Links & Services

The Platform may contain links to third-party websites, products, services or platforms.

These third-party services are not controlled by Black Axle.

We are not responsible for:

  • The content of third-party websites

  • Their availability

  • Their security

  • Their privacy practices

  • Their products or services

  • Any transaction you enter into with them

Your use of third-party services may be subject to their own terms and policies.

21. Platform Availability

We aim to keep Black Axle available and operating effectively, but we do not guarantee that the Platform will:

  • Always be available

  • Be uninterrupted

  • Be error-free

  • Be completely secure

  • Be free from viruses or other harmful components

We may temporarily suspend or restrict access to the Platform for:

  • Maintenance

  • Updates

  • Security reasons

  • Technical issues

  • Operational reasons

  • Circumstances outside our reasonable control

22. Changes to the Platform

We may add, modify, suspend or remove features of the Platform at any time.

This may include changes to:

  • Directory functionality

  • User accounts

  • Community features

  • Rewards

  • Events

  • Advertising products

  • Business listings

  • Search functionality

  • Investment-related features

Where appropriate, we will provide reasonable notice of material changes.

23. Account Suspension & Termination

We may suspend or terminate your access to the Platform if:

  • You breach these Terms

  • You engage in fraudulent or unlawful activity

  • You misuse the Platform

  • You provide false or misleading information

  • Your activity creates a security risk

  • We are required to do so by law

  • We reasonably believe that suspension is necessary to protect users or the Platform

You may stop using the Platform at any time.

Where you have an account, you may request account closure by contacting us.

Termination of your account does not necessarily remove publicly available content that has been submitted by others or information we are legally required or entitled to retain.

24. Disclaimer

To the fullest extent permitted by law, the Platform and its content are provided on an "as available" basis.

We do not guarantee the accuracy, completeness or reliability of information submitted by businesses, users or third parties.

We do not guarantee that:

  • Businesses will provide satisfactory products or services

  • Information on listings will always be accurate

  • Businesses will remain operational

  • Reviews will always be genuine or accurate

  • Events will take place as advertised

  • Investment opportunities will be successful

  • The Platform will meet every user's requirements

You use the Platform at your own discretion and risk.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

25. Limitation of Liability

To the fullest extent permitted by applicable law, Black Axle will not be responsible for losses arising from:

  • Your use of or reliance on information provided through the Platform

  • Transactions between users and businesses

  • Products or services purchased from businesses

  • Events organised by third parties

  • Investment decisions

  • Third-party websites or services

  • User-generated content

  • Business listings submitted by third parties

  • Temporary Platform interruptions

  • Unauthorised access caused by circumstances outside our reasonable control

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot legally be excluded or limited

Where you are a consumer, you may have legal rights that cannot be excluded or limited by these Terms.

26. Indemnity

To the extent permitted by law, you agree to indemnify and hold Black Axle harmless from claims, losses, liabilities, costs and expenses arising from:

  • Your breach of these Terms

  • Your unlawful use of the Platform

  • Your submitted content

  • Your infringement of another person's rights

  • Your misuse of the Platform

  • Your violation of applicable law

This clause does not apply to the extent that the relevant claim results from Black Axle's own negligence, unlawful conduct or other circumstances where liability cannot legally be excluded.

27. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using the Platform, you acknowledge that your information may be processed in accordance with that Privacy Policy.

28. Changes to this Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last updated" date at the top of this document.

Where changes are material, we may provide additional notice where appropriate.

Your continued use of the Platform after updated Terms become effective means that you accept the revised Terms.

29. Governing Laws

These Terms are governed by the laws of England and Wales.

If you are a consumer, you may also have mandatory rights under the laws of the country in which you live, where applicable.

Subject to applicable consumer protection laws, the courts of England and Wales will have jurisdiction over disputes arising from these Terms.

30. General Terms

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Our failure to enforce a provision of these Terms does not mean that we waive our right to enforce it later.

These Terms, together with our Privacy Policy and any additional terms relating to specific services, form the agreement between you and Black Axle regarding your use of the Platform.

31. Contact Us

If you have questions about these Terms or the Platform, please contact us:

Black Axle
Email: INFO@BLACKAXLE.CO
Website: WWW.BLACKAXLE.CO

bottom of page